Track Shipment

About Us

Our Story

At Enquisite Landing Delivery, we don’t just handle reverse logistics—we redefine it. Our approach goes far beyond simply transporting parcels from point A to point B. We specialize in comprehensive, end-to-end returns management, taking full accountability for every step of the process. From the moment a product is handed over by your customer to its final return destination, we seamlessly manage the entire journey.

By orchestrating a sophisticated network of global partners, cutting-edge technology, and streamlined processes, we create a unified, scalable returns ecosystem that works efficiently across borders. Our clients benefit from a single point of contact, ensuring clarity, consistency, and ease of coordination—no matter the volume or destination. With ELD, you gain a strategic partner committed to simplifying complexity and delivering measurable value through smart, global returns solutions.

ELD are a friendly & professional same-day courier, light haulage, pallet delivery, economy and Internationally courier company that have been operating throughout USA and worldwide since 2011.

We offer the full range of courier services at competitive prices — from someday couriers, overnight and international deliveries to Swift Courier and distribution solutions.

Enquisite Landing has dedicated staff and fully-trained couriers which ensures every delivery is made securely, on time and with utmost attention to detail. Our online tracking facility for clients provides complete transparency. We have regular and direct contact with our supply chain personnel throughout each delivery, so you can receive up-to-the-minute reports for your consignment at any time.

Why choose Enquisite Landing?

Leverage our 115+ years of global logistics experience in 130+ countries transporting your business to the future

Reduce complexity

Global supply chains are getting more complex and harder to manage as consumer needs fluctuate daily and disruptions threaten the smooth flow of goods from origin to destination.

Visibility & reliability

Getting complete visibility and increasing reliability are the top priorities as companies battle to streamline supply chains, simplify processes and optimise logistics.

Accurate & timely data

Companies like yours need accurate and timely data on inventories, compliances, costs and schedules to increase resilience, efficiency and connectivity across the supply chain.

Trustworthy partner

We offer a trustworthy partner who will enable you to grow by seamlessly integrating with your supply chain without disrupting existing protocols, systems or your business.

Own controlled end-to-end network

Having one logistics partner integrating all your supply chain needs reduces costs, build resilience and enables more control

Cutting-edge digital platforms

Get more visibility and transparency into your logistics network with our online solutions for faster decision making.

Visibility with data

Elevate your supply chain to a strategic asset and turn problems into opportunities with our data-driven insights.

Reliable and agile

Meet market requirements, even during disruptions, with services designed to remain reliable even while scaling up or down.

Worldwide presence

Get an integrated supply chain with our solutions that connects experts, operational processes and technology.

Frequently Asked Questions

How do I schedule a delivery?

What are your hours of operation?

I have sensitive items to be delivered. Can Enquisite Landing offer temperature-control?

Yes. If you have specific requirements for your items, you can include them when you place your order. We offer temperature-control for sensitive items, such as pharma products, laboratory specimens, foods and beverages, and botanicals.

Can I track my deliveries in real-time?

The Enquisite Landing Track Parcel enables you to track your deliveries in real-time once your delivery is submitted and accepted by the courier. On the portal, you can click ‘Track Parcel’ to view the applicable order you are looking for or you can access the portal from a link on the order email confirmation.`

Is the quoted price exact or are there hidden costs?

The order total will remain the same as when you placed the order, unless a change was made to the order. If you change your order prior to courier assignment, the price will be updated to reflect. If there is a delay in your package being available to either pick up or deliver, a wait time fee may be assessed.

Can I send food packaged with dry ice or cold packs?

We are happy to accept food packed with dry ice or cold packs, as long as it is packaged safely and completely sealed, with no leakage whatsoever.

Why should I book Enquisite Landing?

There are three big reasons to book Enquisite Landing.

  1.  Our rates are massively reduced from standard carrier prices and could save you up to 30%.
  2. The booking process is smooth and simple, with a wealth of information on the website to guide you if needed.
  3. Our Customer Services team are always on hand to ensure that you are able to talk to a human should you have any queries.

We believe that exceptional customer experience puts us ahead of our competitors, as well as the fact that booking with us is far cheaper and easier than going to carriers directly.

What are my responsibilities as the sender?

As the sender of goods, it is your responsibility to check the following:

  • To ensure that your goods are not prohibited.
  • To ensure that you are familiar with the customs regulations of your destination country.
  • To ensure that your goods are sufficiently packaged.
  • To ensure that the contents of your goods are declared in full.
  • To provide accurate weight and dimensions.

You will be responsible, and subject to charges, if problems arise due to failure to meet any of the above conditions. Please see our full terms and conditions for more information.

What are air freight and sea freight?

We use “freight” to refer in general to consignments sent abroad with weight and dimensions that are too large or heavy to be accepted by our parcel delivery couriers (generally anything over 70kg and with dimensions exceeding 150cm, though this varies from carrier to carrier).

Air freight is transported by cargo aircraft, while sea freight is transported by cargo ships.

Freight delivery is not door-to-door – it is delivered from port to port.

Which should I use: air freight or sea freight?

In general, air freight is used for time-sensitive shipments, but it is the more expensive option. By contrast, sea freight usually more economical than air freight (and sometimes even cheaper than door-to-door courier services) but it takes longer.

However, sea freight is generally not economical for small shipments because the destination charges will make it cost-ineffective.

Can I make a claim for lost or damaged goods?

Claims for loss or damage must be made within a designated time period and meet certain requirements for documentation and evidence. 

Lost parcel claims can only be considered if the issue is reported to our customer service team for investigation within 30 days of collection (including day of collection).

All damage claims, or claims for partial loss, must be reported within 14 days of the delivery date (including day of delivery). We strongly advise that you contact us as soon as possible, and preferably within 7 days.

DELIVERING WORLD-CLASS SERVICE EVERYWHERE

We operate more than 650 distribution centers/offices in 375 cities in 46 countries and regions.
So no matter who our customers are or where they're based, we deliver world-class service, time and time again.